Question 1

How do I register for one of the programs?

Accepted Answer

You have to register online, on this website here. Your registration is confirmed upon completed registration form and receipt of the payment. 
 
After registration we will add you the respective WhatApp chatgroup where you will receive more information about the upcoming sessions.

Question 2

What are the cost to join Netball sessions?

Accepted Answer

Program Fees
The cost for one term in most of our programs is $420 for 10 sessions.
 However, the following programs have different fees:
U6 Program: $370 for 10 sessions
Jurong & Kranji Classes: $350 for 10 sessions
Afterschool Classes: $380 for 10 sessions
Secondary Development East: $480 for 10 sessions
Discounts
Two-term package: $760 for 20 sessions (most programs).
Sibling discount: If sisters join SGNA, the fee is $360 per player per term for most classes.
Prorated & Flexible Options
Prorated sessions: $47 per session.
Pay-Per-Session Package: $520. This flexible package allows you to decide weekly if your      daughter will attend. It is valid for 6 months.
(Please note: for the exception programs listed above, the rates for two-term packages, sibling discounts, prorates, and Pay-Per-Session will differ.)
Public Holidays
If a national holiday falls on a program day, we will try to replace the session.
 If a replacement is not possible, the session fee will be deducted from the term fee.
Attire & Registration
New players must purchase the SGNA attire package for $65 (T-shirt, shorts, socks).
U6 players only require the SGNA T-shirt: $35.
A one-time registration fee of $35 applies to all new players.
Carnivals, Games & Overseas Trips
Throughout the year, SGNA participates in various carnivals, games, tournaments, and leagues. We also organise our own leagues, Quad Series, and overseas trips.
 Depending on the event, additional fees may apply for players who choose to participate.

Question 3

Is there a registration fee?

Accepted Answer

The one time registration fee is $35

Question 4

How do I pay?

Accepted Answer

Program fee payment needs to be made 5 days before joining the program to confirm your registration and guarantees acceptance into the program.
 
You will receive a receipt by email.
 
Payment to be made by:
- PayNow to 87939080 (SGNA Manager)
- Transfer into our Singapore Netball Academy Bank account OCBC 586-332-700001
- PayPal/credit card on our website using the online payment option
 
We do not accept cash or cheque payments.
please provide the name of the player in the payment instructions to merchant)
 
Please inform us when you have made a transfer to our bank account or with PayNow  and provide the name of the player in the payment comments.​
 
All fees paid are non-refundable and non-transferable. Refunds will not be given for partial attendance, nor will make up sessions be provided. In the case of withdrawal for medical reasons, a credit note will be provided if validated with a medical certificate. No cash refunds will be given, fees will be moved forward to the next term.

Question 5

Where is your venue?

Accepted Answer

We have several venues for our programs:
 
- OCBC Arena Hall 3
- Methodist Girls' School ISH
- Haig Girls' School ISH
- Tanjong Katong Secondary School ISH
- Kranji Primary School ISH
- Boon Lay Garden Primary School ISH
- Raffles Girls' Primary School ISH
- Nexus International School ISH
- Kallang Netball Centre

For directions please click here

Question 6

Where is your office?

Accepted Answer

The office of teh Singapore Netball Academy is at:
195 Pearl's Hill Terrace, #02-38C
Singapore 168976
See below for directions.
Important: please do not rely on your GPS only as it could direct your to a closed gate

Question 7

What does a player wear during the Netball sessions?

Accepted Answer

SGNA has a training attire and a competition dress.
 
The Singapore Netball Academy training attire is Red-white in color. The T-shirt is white with our logo printed on the front and the text "Singapore Netball Academy" printed on the back. The shorts are red with our logo printed on the front. The socks are white with SGNA logo on both sides.
 
The cost of 1 set is $65.

The training attire is mandatory for all players in the academy.
 
More information click here

Question 8

If a player can not make it for one of the sessions, will the fees be prorated?"

Accepted Answer

Pro-rated term at registration

Fees will be pro-rated only when SGNA management is informed before the start of the program about the dates that player will not be able to join. You can indicate the dates you want to be prorated when you register for a term.
The minimum number of sessions is 7, you can prorate maximum 3 sessions.
When payment is made, and/or the first session of the program has started, no pro-rated fees will be provided.
If you want a more flexible package, we also provide a Pay-per-session package of $520 for 10 session which is valid for 6 months

Replacement of session

In case a player is not able to join a regular session for medical reasons, player can register for a replacement session in another class only when  providing a MC.
A replacement request must be filled out before or on the same day the player is absent. 
If you do not replace on time the class is considered missed, there will be no balance at the end of the term based on missed classes.
The choice of a replacement class must be -
- of the same age group
- within the same term, if you have paid for the next term, you may choose a session in the next term

Question 9

Are the sessions conducted by a coach?

Accepted Answer

All programs will be conducted by professional and certified coaches of the Singapore Netball Academy.

Question 10

Do you provide testimonials for schools?

Accepted Answer

We provide testimonials for players that are at least 3 consecutive terms with a minimum of 80% attendance in our programs.

Otherwise we will provide a letter for your school stating the attendance of the player and if the attendance is very low only a standard letter that player is in our programs since the date she started with us.
 
Please provide us with special forms in case the school requires more than a letter only. Please inform the SGNA manager at least 6 weeks before closing date.

Question 11

Do I get a refund when the player is injured?

Accepted Answer

In the case of withdrawal for medical reasons, a credit note will be provided if validated with a medical certificate/note submitted by a medical specialist. A letter of a General Practitioner is not sufficient.
No cash refunds will be given. In exceptional cases a cash refund will be given in case of an injury that needs recovery longer than 16 full weeks, in case of less time recovery, the fees of the recovery time will be brought forward and discounted with the next term payment.
Credit amounts will be valid for no longer than 6 months. Refunds or brought forward fees start from the first full week of recovery and an administration fee of $80 applies in case of cash refund.
In case of withdrawal, SGNA management needs to be informed within 2 weeks of injury, later submitted requests will not be taken in consideration.

Question 12

What are your terms & conditions?

Accepted Answer

You can find our Terms & Conditions by clicking here

Question 13

What happens in case of haze?

Accepted Answer

Singapore experiences haze from time to time, usually caused by forest fires in the region. SGNA will follow the advisory of MOH, NEA and SportSG regarding Indoor and Outdoor classes and events.​Parents & players will be informed in a WhatsApp message in the respective chatgroup(s) 1 hour before the session if the session is cancelled, if no message is received, the session is on.​IndoorMost of our training sessions are indoor and we will continue the indoor sessions depending on the venue with a PSI lower than 200 - 240.OutdoorFor all outdoor sessions and games we follow the MOH guidelines regarding the Haze and the decisions of the organizers of eventsBelow 100 PSI: all training sessions and games will continue normally.Between 100 and 150 PSI: Light training sessions and games are subject to organizer's decision.Above 150 PSI: no training sessions and games.More information- MOH website: https://www.moh.gov.sg/resources-statistics/educational-resources/haze- SportSG website: https://www.sportsingapore.gov.sg/sports-education/sports-safety/haze-management-at-sport-singapore/

Question 14

I am unable to find answers, who can I contact for more information?"

Accepted Answer

You may send your enquiry to manager@netballacademy.sg or message/call us at +65 87939080
- Monday to Friday 10:00am - 6.00pm
- Saturday to Sunday, 8:00am to 6:00pm
Alternatively you can call or message the Singapore Netball Academy Head Coach +65 8913 0758

Frequently asked questions

How do I register for one of the programs?

What are the cost to join Netball sessions?